Cloud City Drones prides itself on being one of the fastest repair locations for DJI products. However, safety is our primary concern.

All repairs have a 3-4 week turnaround time. 
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Once we receive your drone we will diagnose everything and issue you an invoice. As soon as payment is complete we will begin the work. 

USA based service.

Express services are unavailable at this time. 

All we ask for is the aircraft and remote controller only. Sending in your aircraft with a case is acceptable.

Accessories such as batteries, props, SD cards, filters, cables, etc.. should remain in your possession.

*Disclaimer* - Cloud City Drones is not responsible for damaged or lost accessories sent in along with the repair. 

Make sure to include the controller, but leave the batteries at home. Ship your drone to us in its original packaging, if possible. Sending your aircraft in a case is also acceptable. Please include a reference paper as well (so your repair can be properly accounted for).

ATTN: SERVICE DEPT.
Cloud City Drones
2465 West Shore Road
Warwick, RI 02889

** Please do not send your aircraft in without filling out the form. Once you receive a work order number you can send the drone in. **

As of right now, we do not offer the return of damaged parts. Since the start of Covid-19, most repairs are no longer done in our main facility. They are taken to a separate local facility by our techs, and damaged parts are either used for testing purposes, discarded accordingly, or sent to DJI for refurbishment.