DJI Care Refresh (DJI Neo)

DJI Care Refresh for the DJI Neo is a service plan that covers accidental damage to your drone for one year or two years.

With DJI Care Refresh, you can enjoy peace of mind and fly with confidence, knowing that you are protected from crashes, water damage, and other mishaps. DJI Care Refresh also offers VIP support, free shipping, and priority service. For a small additional fee, you have the option to get up to two replacement units under the one-year plan, or four replacement units under the two-year plan.

DJI Care Refresh Flyaway Coverage covers situations where the aircraft goes missing during flight, allowing you to enjoy worry-free flights. To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.

DJI Care Refresh for the DJI Neo is available for purchase when you buy a new DJI Neo or within 48 hours of activating your drone.

Cloud City Drones Refund Policy

Cloud City Drones Shipping Policy