Extend your coverage with Enterprise Shield Basic Renew for Phantom 4 RTK from DJI. For owners of Enterprise Shield Basic, Enterprise Shield Basic Renew adds an additional year to the extended warranty and gives you one replacement within one year of activating Enterprise Shield Basic Renew. Please note that the replacement requires a nominal fee of $299.
NOTE: In order to be eligible for Enterprise Shield Basic Renew, your Enterprise Shield Basic coverage must not be expired, and you must have at least one replacement left under the original plan.
New Returns
Cloud City Drones will take back any new item up to 14 days after receiving your order.Items must be unused and in the original sealed packaging. New items returned 14 days after the received date can be returned for a refund minus a 20% restocking fee. No returns are allowed after 30 days. Return shipping costs are to be paid by purchaser. Any products that are returned damaged and/or defective (except in the case of a DOA return) will be returned to the sender without refund.
*** There are no returns of ACTIVATED PRODUCTS ***
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Open Box Returns
Cloud City Drones will take back any new and working item with all the original packaging. There will be a 20% restocking fee. No returns are allowed after 30 days. Return shipping costs are to be paid by purchaser. Any products that are returned damaged and/or defective (except in the case of a DOA return) will be returned to the sender without refund.
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International Returns
International returns are subject to the same terms and conditions as domestic returns. New returns will be accepted for a full refund if product has not been opened or used. New products returned after 14 days and open box items returned before 30 days are both subject to a 20% restocking fee when refunded. No returns will be accepted after 30 days. Return shipping costs are to be paid by the purchaser. Any products that are returned damaged and/or defective (except in the case of a DOA return) will not be refunded.