DJI Care Enterprise Plus (Zenmuse X5S) - Cloud City Drones


DJI Care Enterprise Plus (Zenmuse X5S)

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Non-returnable, Non-Refundable
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1. DJI Care Enterprise can be bound to a previously purchased DJI aircraft when it meets one of the following criteria: 
· Brand new and un-activated aircraft; 

· Aircraft unactivated within the last 48 hours; 
2. DJI Care Enterprise is only eligible in the region where it was purchased. To ensure that you can enjoy the service normally, DJI Care Enterprise and the corresponding product must be purchased from the same country or region.

DJI Care Enterprise Plus (Zenmuse X5S) - Cloud City Drones

DJI Care Enterprise Plus (Zenmuse X5S)

Product description
Enjoy peace of mind and reduce downtime with the Enterprise Shield Plus Protection Plan for Zenmuse X5S from DJI. The Zenmuse X5S is an extremely integral component of your drone, and is likely something that your business or occupation can't be without for extended periods of time. This protection plan from DJI is designed to replace your Zenmuse X5S in case of accidental damage. DJI offers free and unlimited replacements, but the cost of each replacement will be deducted from the total amount of coverage purchased. (e.g., If $10,000 in coverage is purchased, and services cost $2,000, then $8,000 of coverage will remain.)

Purchased coverage lasts for one year or until coverage amount has been exhausted. Note that coverage can be pooled and shared amongst multiple components that are bought and activated at the same time. (e.g., If plans for two devices are purchased for a total of $40,000 in coverage at the same time, then that total amount can be used by either device, or both, as needed).
Activating Care Enterprise

After placing your order, your License key will be emailed to you roughly 24-48 hours after purchase.

You can activate your Care Enterprise plan by following this link: Activate your care

Please note these important details

  • You will need the serial number of your drone to activate Care Enterprise Coverage
  • You will need to activate your Care Refresh plan within 48 hours of activating the aircraft.
  • Care Enterprise will be linked to the DJI account used to activate the aircraft. Make sure you to only activate using the correct email, name, and phone number of the person who will handle any potential services claims.

If you should have any issues activating your DJI Care Enterprise, please reach out to our support team here: