Purchased coverage lasts for one year or until coverage amount has been exhausted. Note that coverage can be pooled and shared amongst multiple components that are bought and activated at the same time. (e.g., If plans for two devices are purchased for a total of $40,000 in coverage at the same time, then that total amount can be used by either device, or both, as needed).
After placing your order, your License key will be emailed to you roughly 24-48 hours after purchase.
You can activate your Care Enterprise plan by following this link: Activate your care
Please note these important details
- You will need the serial number of your drone to activate Care Enterprise Coverage
- You will need to activate your Care Refresh plan within 48 hours of activating the aircraft.
- Care Enterprise will be linked to the DJI account used to activate the aircraft. Make sure you to only activate using the correct email, name, and phone number of the person who will handle any potential services claims.
If you should have any issues activating your DJI Care Enterprise, please reach out to our support team here: https://www.cloudcitydrones.com/pages/contact-us