DJI Care Refresh 2-Year Plan for the DJI Avata is a service plan that covers accidental damage to your drone for up to two years.
With DJI Care Refresh, you can enjoy peace of mind and fly with confidence, knowing that you are protected from crashes, water damage, and other mishaps. DJI Care Refresh also offers VIP support, free shipping, and priority service. For a small additional fee, you can get up to three replacement units within the two years.
DJI Care Refresh Flyaway Coverage covers situations where the aircraft goes missing during flight, allowing you to enjoy worry-free flights. To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.
DJI Care Refresh 2-Year Plan for the DJI Avata is available for purchase when you buy a new DJI Avata or within 48 hours of activating your drone.
After placing your order, your License key is available on your order confirmation page, as well, it will be emailed to you no more than 24-hours after purchase.
You can activate your Care Refresh plan by following this link: Activate your care
Please note these important details
- You will need the serial number of your drone to activate Care Refresh
- You will need to activate your Care Refresh plan within 48 hours of activating the aircraft.
- Care Refresh will be linked to the personal info used when activated. Make sure to only activate using the correct email, name, and phone number of the person who will handle any potential Care Refresh claim.
If you should have any issues activating your DJI Care Refresh, please reach out to our support team here: https://www.cloudcitydrones.com/pages/contact-us